US Money Reserve Review

June 19, 2023

US Money Reserve is a prominent retailer of precious metals, offering expert advice and personalized strategies to clients looking to invest in the industry.

Established in 2001 by former US Mint director Philip N. Diehl, the company provides secure and flexible ways for individuals to protect their retirement funds through investing in gold and other precious metals.

In this article, we provide a comprehensive review of US Money Reserve, examining its leadership, services, fees, customer feedback as well as answering common questions such as whether it's possible to transfer funds from a 401(k) to a Gold IRA or if the company charges any annual fees.

By analyzing both positive and negative aspects of the company's operations, we aim to provide readers with an objective assessment of US Money Reserve's offerings so that they can make informed decisions about whether this retailer is right for them.

Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?

That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.


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US Money Reserve Leadership

The US Money Reserve's leadership, led by co-founder and former US Mint director Philip N. Diehl, brings valuable expertise to the company's mission of advising investors on precious metals investments that can help protect and preserve their wealth during economically challenging times.

With more than 100 specialists on the team, the company offers unbiased knowledge and expert advice about the precious metals industry.

The team is committed to providing personalized strategies for each customer, ensuring that they receive dedicated customer support throughout their investment journey.

Philip N. Diehl's experience as a former director of the US Mint provides invaluable insight into investing in precious metals. He has been instrumental in guiding the company towards its mission of helping customers diversify their retirement portfolios through gold and silver investments.

Under his leadership, the US Money Reserve has become a go-to source for those seeking to maximize and preserve their wealth through safe and secure gold and silver investments.

The sales team at US Money Reserve is made up of knowledgeable professionals who are committed to providing excellent service to customers.

They offer market advice and assistance throughout the transaction process, ensuring that every customer receives personalized attention from start to finish.

With an experienced leadership team, dedicated sales staff, and commitment to customer satisfaction, US Money Reserve sets itself apart as a reliable partner for investors looking to invest in precious metals safely and securely.

About US Money Reserve

Founded in 2001 by a former director of the US Mint, US Money Reserve is a retailer of precious metals that provides personalized strategies and expert advice to help buyers navigate the complex world of investing in gold, silver, and platinum.

The company boasts more than 100 specialists on its team who offer unbiased knowledge and market advice to ensure that customers get the best value for their money.

US Money Reserve is known for its experience in the precious metals industry, offering a wide selection of gold and silver coins as well as other authorized precious metals bullions.

The company offers secure shipping ensuring packages are insured and delivered within 5-7 business days.

In addition to retailing precious metal products, US Money Reserve also helps investors protect their retirement funds through investing in precious metals within a self-directed IRA.

Investors can rely on the expertise of market analysts who track the global industry daily providing them with essential insights into market trends.

Investors seeking credible advice on managing their assets should consider enlisting the services of US Money Reserve.

With an A+ rating from BBB and a 'AAA' rating from Business Consumer Alliance, clients can be sure they will receive personalized guidance tailored according to their retirement portfolio at minimal annual fees.

US Money Reserve's commitment to helping clients mix their investments while providing excellent customer service makes it one of the most trusted companies in the competitive field of precious metal IRAs.

Why Put Gold in Your IRA?

Investors seeking to diversify their retirement portfolio and protect their funds from economic hazards may consider adding gold to their IRA. Gold is a precious metal that has been sought after for centuries due to its rarity, beauty, and intrinsic value.

Unlike paper currency or electronic investments, gold is tangible and physical, making it easy to store and transfer.

Investing in gold within a tax-protected IRA account can help investors secure their financial security for the future.

By adding gold to their investment decisions, investors are able to benefit from a long-term investment that tends to remain relatively stable in value. In times of uncertainty or fluctuating markets, gold can even prove to be a great protection against market volatility.

With the world's economy going through periods of high uncertainty due to inflation, war, lockdowns, and shortages, investors are smartly protecting their portfolios by placing physical gold in their IRAs.

When other investments suffer due to economic hazards, gold IRAs prosper.

Incorporating gold into an individual retirement account (IRA) is an important consideration for those seeking financial security for themselves and their families in the long term.

How Does It Work?

Incorporating gold into a tax-protected IRA account functions as a shield against market volatility, serving as a tangible and physical investment that can protect investors from financial erosion caused by inflation, economic instability, and geopolitical tension.

Gold has been a highly sought-after asset for centuries due to its intrinsic value, which tends to remain relatively stable in value compared to other assets.

By investing in precious metals products through US Money Reserve, investors can diversify their portfolio and safeguard their assets against turbulent economic times.

US Money Reserve offers excellent customer service with experienced professionals who can help investors achieve their financial goals.

The team of specialists on hand includes numismatic specialists, coin research experts, senior gold professionals, the compliance and standards department, and even the shipping department.

When investing in precious metals through USMR, an account executive will guide you through the entire process to ensure that your purchase runs smoothly.

Investors should always properly check the market for actual bullion value before investing in any precious metals product. 

By seeking advice from third-party experts or US money reserve reviews beforehand, they can make informed decisions about which products are right for them.

With minimum purchases required for rollovers/transfers ($25,000) and new accounts ($6,000), it's important to do your research before buying anything.

Nonetheless, if you're unsure about what would be best suited for your needs or have any doubts about this type of investment altogether - give the customer service department at US Money Reserve a call today!


The pricing of gold and silver coins from US Money Reserve Inc is determined by the fluctuating market rate, making it a valuable option for investors seeking stability in volatile economic times.

As of now, an oz. gold American Eagle coin is priced at $2059.76 while a one oz. Silver American Eagle Coin costs $38.85, which may vary based on current market trends.

For those who are interested in investing in precious metals, US Money Reserve offers an attractive option with their fair pricing policy.

The company has been trusted by many for their expertise in the industry and dedication to providing unbiased knowledge to clients.

With more than 100 gold market veterans on the team, buyers can rely on US Money Reserve to help them navigate the complex world of precious metal investments and make informed decisions.

Investing in precious metals through US Money Reserve also comes with additional perks such as waived setup and storage fees for certain qualifying accounts, personalized strategies, and expert support throughout the transaction process.

And although there is an annual fee of $250 for maintaining the account, this minimal cost may be waived for qualifying orders and purchases made within the first year.

US Money Reserve provides a secure and flexible way to protect retirement funds through investing in precious metals within a self-directed IRA while offering competitive pricing that reflects current market value.

Customer Service

Moving on from pricing, it is important to examine the quality of customer service provided by US Money Reserve.

As mentioned earlier, the company prides itself on its commitment to customer satisfaction and provides expert knowledge and dedicated support throughout the transaction process.

The team of over 100 specialists is equipped to offer personalized strategies to each client, ensuring that they are making informed investment decisions.

However, it is worth noting that there have been some customer complaints regarding US Money Reserve's practices in the past.

Some clients have accused the company of overpaying for coins or not receiving products as ordered. There have also been accusations of targeting elderly people and overvaluing coins.

In fact, in 2010, the Texas Attorney General cited US Money Reserve for deceptive practices.

While these incidents may be isolated cases, potential investors should consider them when deciding whether or not to do business with this company.

Despite these negative reviews, many customers have reported positive experiences with US Money Reserve's customer service team.

With an A+ rating from BBB and a 'AAA' rating from the Business Consumer Alliance, it is clear that US Money Reserve takes its reputation seriously and works hard to maintain high standards of excellence in all areas of its operations.

Investors should rely on third-party experts for more information before making any significant purchases but can rest assured that they will receive sound market advice and assistance from the knowledgeable staff at US Money Reserve.

Online Reviews and Complaints

Examining the online reputation of this precious metals retailer, it is evident that while some customers have had positive experiences, there are also several negative reviews and complaints about the company's practices, which may evoke skepticism in potential investors.

The Better Business Bureau has received a total of 17 complaints against US Money Reserve in the past three years alone, with most complaints revolving around issues with products or services provided.

Some customers claim that they received faulty products or did not receive their orders at all, while others allege that they were overcharged for their purchases.

In addition to these negative reviews and complaints, there are also reports of customer service representatives being unhelpful or rude towards clients who called to inquire about their orders.

Despite this, there are still numerous positive reviews from satisfied customers who praise the company's expert knowledge and personalized advice when it comes to investing in precious metals. Some reviewers even mention how easy and hassle-free the ordering process was.

While US Money Reserve does have a solid reputation as a retailer of precious metals and boasts an impressive list of accolades and certifications on its website, potential investors should be aware of the negative reviews and complaints that exist online.

It is important to do your research before making any investment decisions and to carefully read through all terms and conditions before placing an order with any precious metal retailer.

Is It Possible To Transfer Funds From 401(k) to a Gold IRA?

In light of the online reviews and complaints about US Money Reserve, it is important to consider all aspects of their services before making any investment decisions.

One potential benefit of working with US Money Reserve is the ability to transfer funds from an existing 401(k) account into a new gold IRA.

Investing in precious metals through a self-directed IRA can provide protection against economic downturns and inflation, as well as potential tax benefits.

Gold in particular has historically been a reliable asset that tends to hold its value even during market fluctuations.

By transferring funds from a traditional 401(k) into a gold IRA with the help of US Money Reserve's experts, investors can potentially diversify their portfolio and safeguard their retirement savings.

It is important to note that there may be fees associated with transferring funds from a 401(k) into a gold IRA, as well as ongoing maintenance fees for the account itself.

Investors should carefully research the precious metals industry and consult with financial advisors before making any investment decisions.

While US Money Reserve offers personalized strategies and expert knowledge to assist clients in their investments, it is ultimately up to each individual investor to weigh the risks and benefits of investing in gold or other precious metals.

Does the Company Charge Any Annual Fees?

The presence of annual fees charged by companies may cause concern among potential investors, but it is important to note that US Money Reserve charges a minimal fee of $250 per year for maintaining a gold IRA account.

This fee is relatively low compared to other companies in the industry, and it may be waived for certain qualifying orders and purchases made in the first year.

US Money Reserve does not charge any storage fees for precious metals held within a self-directed IRA account. This means that investors can rest assured knowing that their investments are protected without having to worry about additional costs eating into their profits.

In terms of customer service, US Money Reserve has a team of dedicated representatives who are available via email or phone to answer questions and provide assistance throughout the transaction process.

While there are some fees associated with setting up and maintaining a gold IRA account with US Money Reserve, they are minimal compared to other companies in the industry and are offset by the personalized strategies and expert knowledge provided by their team of specialists.

Which Metals Does the Company Offer?

One of the most impressive aspects of US Money Reserve is their wide selection of authorized precious metals, which includes gold, silver, and platinum bullions and coins.

This precious metals company offers a range of products that cater to different investment goals and preferences.

For investors interested in gold coins, US Money Reserve carries American Eagle Gold Coins, Australian Kangaroo Gold Coins, Canadian Maple Leaf Gold Coins, South African Krugerrand Gold Coins, and more.

For those looking for silver bullion options, US Money Reserve has American Eagle Silver Coins, Canadian Maple Leaf Silver Coins, Austrian Philharmonic Silver Coins, and others.

The company also offers various platinum coins such as the American Eagle Platinum Coin and the Isle of Man Noble Platinum Coin.

It's also worth noting that all coins carried by USMR are certified by the US Mint for purity and quality assurance.

US Money Reserve provides an extensive range of precious metal products for investors across different markets.

With its vast experience in dealing with precious metals investments and strong industry relationships with reputable mints around the world, it has become a go-to source for collectors looking to diversify their portfolios.

Its product offerings include not only standard bullion items but also collectibles that may appeal to numismatists or history enthusiasts alike.


US Money Reserve is a reputable retailer of precious metals that offers personalized strategies to clients for protecting their retirement funds.

The company provides expert advice and unbiased knowledge about the industry, making it a reliable choice for investors looking to diversify their portfolios.

Although US Money Reserve has faced criticism for overpaying and not delivering ordered products, its A+ rating from BBB and 'AAA' rating from Business Consumer Alliance are indicative of its commitment to customer satisfaction.

According to a recent survey, 26% of Americans believe that gold is the safest investment option during times of economic uncertainty.

This statistic highlights the relevance and importance of services provided by companies like US Money Reserve in helping individuals protect their assets.

With its focus on secure and flexible ways to invest in precious metals, US Money Reserve remains a trusted partner for those looking to safeguard their retirement funds through diversified investments.

Crow Creek Mine Team

At Crowcreekmine, we provide research and analysis for people that want to take control of their financial future and protect the savings that they have.