APMEX Review

June 6, 2023

Investing in precious metals is often seen as a safe haven for investors looking to diversify their portfolios and protect against economic uncertainties.

As such, it is important to find a reputable company that offers competitive prices, quality products, and reliable services.

APMEX is one such company that has been providing precious metal products and services since 2000.

Like a shining star in the sky, APMEX has carved out its place in the online precious metals industry by offering a wide range of gold, silver, platinum products at competitive prices.

With their full-service gold IRA options and low price guarantee, APMEX aims to provide customers with peace of mind knowing they are not overcharged.

Before we get started, investing your savings is a serious task. When it comes to adding precious metals to your portfolio, how do you know which companies to trust?

That is why we have researched every company in the industry and selected the very few with the highest customer service standards.

This way you can easily compare the best companies in the business, and choose one that fits your needs and investment goals.


Get a FREE Gold Information Kit from our #1 recommendation, by clicking the button below:

Get the FREE Gold Kit smart investors are using to protect their retirement savings.

Before investing your hard-earned money with any company, it's essential to conduct thorough research to ensure you're making an informed decision. 

In this article, we will review APMEX's leadership team, products and services offered, IRA options available for investors interested in opening an account with them.

We'll also delve into customer reviews and complaints to give you a comprehensive overview of what you can expect from this online precious metals dealer.

APMEX Leadership Team

The APMEX leadership team, consisting of President Scott Thomas, CEO Kenneth Lewis, and CFO Doug Sterk, brings decades of experience in finance and retail to the company's operations.

Thomas founded APMEX in 2000 from buying and selling coins on Ebay in the late 90s. He grew APMEX to be one of the largest buyers and sellers of precious metals in the United States, an authorized distributor for several large government mints, and building a customer base in 60 countries.

Lewis joined APMEX in 2011 as VP of Operations before eventually becoming CEO. With more than 20 years of experience in retail and tech companies Fortune 500 companies, he has been instrumental in guiding the company's growth over the past decade.

Meanwhile, Sterk brings his more than two decades of experience working in finance and accounting before joining APMEX in 2017. Among other responsibilities he also is responsible for ensuring that APMEX complies with all relevant regulations.

With such a strong leadership team at its helm, it is no wonder that APMEX has become one of the most trusted names when it comes to buying precious metals online.

The company has built up its reputation by offering customers high-quality products at competitive prices while ensuring fast shipping times with fully insured shipping methods.

Whether you are looking to invest your savings into gold or silver or simply want to add some beautiful pieces to your collection as a passionate collector or investor, you can trust that APMEX will always deliver top-notch service with every order you place.

APMEX Products and Services

The company offers a wide variety of gold bars, rounds, platinum bars, platinum rounds, silver bars, and silver rounds that are all IRA-approved. 

Customers can easily purchase these products by adding them to their shopping cart and following the payment process on the website.

Here are four additional points about APMEX's products and services:

  • APMEX also offers full-service gold IRAs with competitive prices. Customers can work with sales representatives who can help with paperwork and transfer fees to start investing in precious metals.
  • The company provides multiple shipping options for its products. Shipping charges vary depending on product weight and location but orders over $99 ship for free. All purchases come with an insurance policy of up to $25,000 against damage or loss during transit.
  • Customers can purchase other investment-worthy assets such as ancient coins or commemorative silver bars from APMEX.
  • According to various Apmex reviews online, customers appreciate the broad selection of high-quality products available at reasonable prices from APMEX.

APMEX is an established precious metal dealer that offers a diverse range of IRA-approved gold bars, rounds, platinum bars/rounds along with an extensive collection of other precious metal items that cater to investors' needs.

With easy ordering processes along with multiple shipping options available for delivery across locations worldwide make it one-stop-shop for those looking into investing in physical assets like Gold/Silver/ Platinum etc., where every transaction comes insured against any loss or damage during transit ensuring protection throughout your investment journey.

APMEX Branded Products

Investors seeking IRA-approved precious metal products with guaranteed fineness requirements can find a diverse range of gold, silver, and platinum bars and rounds offered by APMEX under their branded products section.

These products meet the strict standards required to be eligible for Precious Metal IRAs.

The company offers various sizes of gold bars, ranging from 1/2 oz. to 1 kilo in weight.

Silver bars are available in sizes from 1 oz. to 100 oz., while silver rounds are sold in sizes from 1 oz. to 10 oz. Platinum rounds are only available in a size of 1 oz.

APMEX's branded products have received positive reviews from customers who were satisfied with the wide selection of items and competitive prices offered by the company.

The company shipping options have been praised for being reliable and secure with fully insured methods used for every purchase made through their website.

All orders are shipped within one business day after funds have cleared, providing an efficient service that has been appreciated by many customers.

APMEX's branded products offer investors a wide selection of precious metals that meet the fineness requirements needed for IRA eligibility.

Customers can rely on APMEX's reputation for quality and security when purchasing these investment-grade metals online at competitive prices without compromising on customer satisfaction or shipping options provided by the company.

Opening an APMEX Gold IRA

Opening a Gold IRA with a company specializing in precious metals provides investors with the opportunity to invest in physical gold without the hassle of storing it themselves.

APMEX is one such company that offers full-service gold IRAs with a wide selection of products and competitive prices.

The process begins by opening a dedicated custodian account, which APMEX has with a depository company that will store the precious metals.

The next step is transferring IRA assets into the new account, which can take up to three months and may involve certain fees.

APMEX's customer service team can assist investors through this process and help them avoid any potential risks or miscommunication.

Once the retirement funds have been transferred, customers can choose which IRA-approved metals they wish to purchase.

This process is quick and easy, taking only a few minutes, after which customers can simply wait for their purchases to arrive.

Opening an APMEX Gold IRA is a convenient way for investors to diversify their portfolio by investing in physical gold while avoiding storage hassles.

With over two decades of experience selling precious metals online and offering full-service gold IRAs, APMEX has built up its reputation as being trustworthy and reliable.

Their knowledgeable customer service team can guide you through each step of the process from opening an account to purchasing IRA-approved metals.

APMEX Gold IRA Costs

Understanding the costs associated with opening and maintaining a gold IRA account is crucial for individuals looking to invest in physical gold as part of their retirement portfolio.

APMEX offers its customers a no-fee account setup process, but there are certain costs that come with maintaining an APMEX Gold IRA.

The company charges $110 for every IRA transfer, which may be seen as high by some customers, but this fee can be waived if you use an electronic check or bank wire.

There are no fees charged when opening a gold IRA account.

When it comes to purchasing precious metals for your IRA, it's important to note that APMEX does not charge any fees for buying these assets.

The company does charge $35 per purchase of precious metals. Although this charge may seem negligible compared to other similar services offered by competitors, it's still essential to factor in this cost when considering investing in physical gold through an APMEX Gold IRA.

In addition to these costs associated with an APMEX Gold IRA investment, storage fees will also need to be considered since physical metal objects must be stored securely.

While customer service reviews have been mixed on various platforms such as Trustpilot and ConsumerAffairs, what remains clear is that investors should approach precious metal IRAs with caution and understand all related regulations and fees before making any investments in IRA-approved precious metals through companies like APMEX.

Why Put Gold in Your IRA?

Adding gold to your IRA can provide a solid and reliable asset for long-term savings, especially in times of economic uncertainty and inflation.

Gold has historically been viewed as a safe haven asset during times of crisis, making it an attractive option for investors looking to protect their financial future.

There are several reasons why putting gold in your IRA may be a wise investment decision.

  • Gold is a tangible asset that retains its value over time. Unlike paper assets such as stocks and bonds, which can be subject to fluctuations in the market, physical gold is not affected by the same risks.
  • Investing in precious metals like gold can provide diversification within your portfolio, reducing overall risk.
  • APMEX offers secure storage facilities for IRA-owned metals, ensuring their safety while also providing ease of management for investors.

Adding gold to your IRA can offer peace of mind and stability during uncertain economic times.

As with any investment decision, it's important to do thorough research and consider all options before making a decision. 

Given its historical performance as a safe haven asset and potential benefits for portfolio diversification and security through companies like APMEX offering secure storage facilities – including precious metal IRAs – gold is certainly worth considering for those looking to build long-term wealth through their retirement savings strategy.

How to Buy Precious Metals from APMEX

Investing in precious metals through APMEX can provide a secure and diverse long-term savings strategy. The company offers easy online purchasing options for gold bars, rounds, platinum bars, platinum rounds, silver bars, and silver rounds.

Customers can add products to their shopping cart and follow the payment process using credit cards, electronic checks, or bank wire transfers.

APMEX provides various payment options for its customers to purchase precious metal products.

Once the funds have cleared, the company processes and ships orders within one business day.

Shipping charges vary depending on the weight of the products and the location to which they will be shipped.

Orders over $99 are eligible for free shipping with fully insured methods used for each purchase ensuring product safety during transit.

APMEX offers an easy-to-use platform that enables customers to buy precious metal products with different payment and shipping options available.

With full-service gold IRAs offered by APMEX at competitive prices along with a wide selection of other investment options such as silver without requiring an IRA account set up; it is no wonder that this company has become a popular choice among investors looking for secure long-term investments in precious metals.

Gold Shipping and Storage with APMEX

Gold shipping and storage with APMEX is a crucial aspect of investing in precious metals.

The company provides fully insured shipping methods and an insurance policy of up to $25,000 against damage or loss during transit, ensuring that customers' products are protected throughout the shipping process.

APMEX also provides customers with a tracking number for their records, allowing them to monitor their shipment's progress.

APMEX offers various shipping options depending on the weight of the products and the location to which they will be shipped. Shipping charges vary accordingly, but orders over $99 ship for free.

The company ships orders daily from Monday to Friday (except weekends and holidays). If placed before 1 pm CST, an order will ship the same day. Orders placed after 1 pm CST will be shipped the next business day.

In addition to offering secure shipping methods, APMEX also provides customers with storage options for their precious metal investments.

Customers can choose between storing their items at home or using APMEX's secure storage facilities. When opting for home storage, customers should consider purchasing a safe or another form of secure storage to protect their investment further.

APMEX's gold shipping options and storage solutions provide investors with peace of mind when investing in precious metals through its platform.

APMEX Complaints

The quality of customer service and order fulfillment are crucial considerations for investors looking to engage with a precious metal company.

APMEX has received mixed reviews in this regard, with negative feedback mainly centered around unresponsive customer service, delayed deliveries, and canceling orders without prior notice.

These complaints can lead to frustration and financial loss for customers.

Some customers have also raised concerns about APMEX's shipping options and payment methods. While the company offers fully insured shipping methods with each purchase and provides an insurance policy of up to $25,000 against damage or loss during transit, shipping charges vary depending on the weight of the products and the locatio. 

While APMEX accepts credit cards, electronic checks, and bank wire transfers as payment methods, some customers have reported difficulties with certain payment options.

Despite these complaints, positive feedback has been given to APMEX for its wide selection of products at competitive prices and secure packaging and delivery. The company offers a low price guarantee that ensures customers will not be overcharged. 

It is important for potential investors to weigh both positive and negative aspects before engaging with any precious metal company.


Frequently asked questions about APMEX, including payment and shipping options, the difference between precious metals IRA and mutual funds, and promotions or sales offered by the company.

Payment and Shipping Options at APMEX

APMEX accepts credit cards, electronic checks, and bank wire transfers as payment methods.

Shipping charges vary depending on the weight of the products and the location to which they will be shipped. Orders over $99 ship free. The company uses fully insured shipping methods with each purchase to ensure the safety of the products. 

All purchases come with an insurance policy of up to $25,000 against damage or loss during transit.

Difference between Precious Metals IRA and Mutual Funds

A precious metals IRA is a Self-Directed IRA that allows investments in physical metal objects such as Gold, Silver, and Platinum coins and bars.

These items are purchased directly from the United States Mint or a privately owned company.

Precious metals mutual funds invest in a basket of stocks related to the gold mining industry and are traded on the stock market rather than being physical items like those offered through an IRA account.

Is there a fee for IRA accounts?

There are no fees for opening a gold IRA account with APMEX; however, fees may be incurred after your initial purchase of precious metals such as storage fees or transfer fees.

According to customer reviews online, APMEX offers competitive prices for their IRA-approved products such as gold bars, silver rounds or platinum rounds.

Is there ever a sale or promotion at APMEX?

They also have frequent promotional periods where customers can get better deals on their products compared to competitors' pricing online.

Before making any purchases at APMEX it is important to inquire about any applicable fees associated with your transaction so that there are no surprises later on down the line when dealing with this type of investment vehicle that comes with inherent risks involved in purchasing precious metal IRAs.


APMEX is a reputable online company that offers a wide range of precious metals products and services. 

With its low price guarantee, customers can trust that they are not overcharged for their purchases. The company also provides gold IRA options with competitive costs and easy account opening processes.

Investing in precious metals has been a popular strategy for diversifying investment portfolios and protecting wealth during economic downturns.

While there is no guaranteed return on investment, the historical performance of gold and other precious metals suggests that they can be a valuable addition to one's portfolio.

Overall, APMEX is a reliable option for those looking to invest in precious metals or open a gold IRA account. Its extensive selection of products and competitive pricing makes it stand out among other online retailers in this space.

As with any investment decision, it is important to conduct thorough research and seek advice from financial professionals before making any decisions.

Crow Creek Mine Team

At Crowcreekmine, we provide research and analysis for people that want to take control of their financial future and protect the savings that they have.